Creating The Future is an initiative of Weatherbys Bank Limited. Weatherbys Bank Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy at all times. We aim to be clear and transparent regarding how we process your personal data, but should you have any queries, we would be very happy to discuss them with you.

This policy sets out the basis on which any personal data you provide to us, or we obtain, will be processed by us.

Weatherbys Bank Limited is the data controller. Our address is 52-60 Sanders Road, Wellingborough, Northamptonshire, NN8 4BX, United Kingdom.  Our Data Protection Officer can be contacted by email at dpo@weatherbys.bank or by telephoning our office on +44 (0)1933 543 543.

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Where we collect information from

We collect information from a variety of sources as set out below:

  • When you talk to us on the telephone or face to face
  • When you use our website
  • From emails and letters
  • If you sign-up to one of our events
  • If you join one of our special interest groups
  • If you follow us on social media

What personal information we collect about you

Depending on how you engage with our Creating The Future initiative, we many use many different types of information which we have put into groups as set out below:

Contact information:

Where you live and how we contact you, including email and telephone

Socio-demographic information:

This includes information about your employment

Location information:

Data we obtain about where you are for example, the address you connect a computer to the internet (IP address) or a shop where you buy something on your card

Behavioural information:

Details about how you engage with our events and initiatives

Technical information:

Details of the devices and technology you use

Communication information:

What we learn about you from letters, emails, and our conversations with you

Social relationship information:

Details regarding your family, friends, and other relationships you provide to us

Usage data:

Other data about how you use our products and services

Consent data:

Any permissions, consents, or marketing preferences you give to us, including how you want us to contact you

Why we collect your personal data and the lawful basis we rely on to process it

Data Protection law says that we are only allowed to process your personal information if we have one or more of the following lawful reasons:

  • To fulfil a contract we have with you
  • When it is needed to comply with our legal duty
  • When it is in our legitimate interest
  • When you give us your consent.

A legitimate interest means that we have a commercial or business reason to use your information, however even then it must not unfairly go against what is right for you.  If we rely on our legitimate interest, we will tell you what that is.

Marketing:

We may use your information to tell you about relevant products and services which we consider would be suitable for you.  We can only send you marketing if you have given us your consent.

Who we share your personal information with:

We do not we share your personal data with other third parties unless we have your prior consent, for example, if you attend one of our events, we may have to provide the venue with your dietary requirements. 

Your rights in relation to your personal data:

Under the Law you have various rights in relation to your information. These rights are explained below:

How to get a copy of your information:

You are entitled to request access to your personal data at any time by contacting us. We will provide you with access to your information without delay and within 1 month of receiving your request, or at the latest within 3 months.

What to do if you think your information is incorrect:

You can ask us to correct your information if you think it is incorrect. Please contact us if you want to do this.

We will correct information without undue delay and at the latest within one month of receiving the request from you.

If we have disclosed it to a third party, we will endeavour to contact them and inform them of the changes unless this is not possible or it would be disproportionate to do so.

What to do if you want us to stop using your information:

You have the right to object to us using your information, ask us to restrict our use of it or ask us to delete it if there is no need for us to keep it. This is known as the “right to object”, the “right to restrict” and the “right to be forgotten”.

You can ask us to stop processing your information where we are doing so for our legitimate interests or where you wish to withdraw your consent.

Changes to our Privacy Policy:

We will keep our Privacy Policy under regular review and will place any amendments on our website www.creatingthefuture.org.uk. This Privacy Policy was last updated in Oct 2023.

What to do if you are unhappy about the way in which we use your information:

If you are unhappy, please contact us. You also have the right to make a complaint to the Information Commissioners Office (ICO) by contacting them at:

• www.ico.org.uk

• By telephone: 0303 123 1113 or from outside the UK +44 1625 545 700

• By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF